Placing or Changing policy and Procedures Order Procedures

Q: What areas do you serve?

A: We primarily serve the San Francisco Bay Area, with a focus on corporate and private events in San Francisco. We also cater events in multiple U.S. states and are expanding our services to Jamaica.

Q: What are your business hours?

A: Our regular business hours are Monday to Friday, 9:00 AM to 5:00 PM. However, we can accommodate events outside these hours by arrangement.

Q: Do you offer tastings?

A: Yes! We offer menu tastings for $30 per person, which will be credited towards your event balance if you book with us.

Q: What is your minimum guest count?

A: We cater events for 12-250 people. For smaller or larger groups, please contact us to discuss options.

Q: How far in advance should I book?

A: We recommend booking at least 2 weeks in advance for corporate events and 1-2 months for private events. However, we can sometimes accommodate last-minute requests.

Q: What is your pricing structure?

A: Our corporate catering ranges from $25-75 per person, and private chef services start at $176 per person. Final pricing depends on menu selection, service style, and additional requirements.

Q: Do you require a deposit?

A: Yes, we require a deposit to secure your date. The amount varies based on the event size and type.

Q: Can you accommodate dietary restrictions?

A: Absolutely! We accommodate all dietary restrictions including vegetarian, vegan, gluten-free, and allergies. We consult with clients during planning to ensure all needs are met.

Q: Do you use local ingredients?

A: Yes! We prioritize locally sourced and organic ingredients whenever possible, supporting local farmers and ensuring the freshest quality.

Q: What are your signature dishes?

A: Chef Rhonda is known for her jambalaya risotto and various fusion dishes that blend different culinary traditions.

Q: Can you create custom menus?

A: Yes! We specialize in creating custom menus tailored to your preferences and event theme.

Q: What services are included?

A: Our services include:

- Food preparation and delivery

- Equipment rental

- Event setup

- Professional staffing

- Clean-up services

- Custom menu planning

Q: Do you provide staffing?

A: Yes, we provide professional service staff including servers, bartenders, and on-site chefs as needed.

Q: What about equipment rental?

A: We provide all necessary serving equipment, chafing dishes, and utensils. Additional rental items are available upon request.

Q: Do you offer beverage service?

A: Yes, we offer non-alcoholic beverage service. For alcoholic beverages, we can coordinate with licensed vendors.

Q: What food safety measures do you follow?

A: We are fully certified by local health departments and maintain strict food safety protocols. All our staff are ServSafe certified.

Q: Are you insured?

A: Yes, we carry full liability insurance coverage for all our catering services.

Q: What is your sustainability policy?

A: We maintain a zero-waste policy and use eco-friendly packaging whenever possible. We also prioritize sustainable sourcing practices.

Q: Do you offer corporate meal plans?

A: Yes, we specialize in corporate catering and can create customized meal plans for regular service.

Q: Can you handle multiple locations?